Privacy Policy

Travelounge Ltd understands and respects the importance of your privacy. When you browse the site, we do not collect personal information about you. The only way we will get any kind of personal information is if you give it to us when we specifically ask for it. We ask you for personal information in a variety of circumstances:

1. when you make a reservation or purchase something from us;
2. when you register with us, enter competitions or register for promotions;
3. when you take part in surveys or provide us with feedback

We use third-party application service providers to perform some tracking functions. These companies may use cookie-based information (not including your name, address email address or telephone number) about your visits to this and other web sites in order to measure advertising effectiveness. We may also collect information about your visit to our website, based on your browsing (click stream) activities. This information may include the pages you browse and products and services viewed or booked for example. This helps us to better manage and develop our offers and to provide you with better products and services tailored to your individual interests and needs. We may use this information to measure the entry and exit points of visitors to the Site and respective numbers of visitors to various pages and sections of the Site and details of searches performed. We may also use this information to measure the usage of advertising banners, other click throughs from the Site. We may disclose information of this nature in aggregate form to third parties, personal information on individual visitors will not be passed on to any third party.

Users who have subscribed to our e-mail service or visitors purchasing products on the Site who have not opted out, may receive promotional mailings and e-mails from Travelounge Ltd. Your personal details will not be passed to any other third parties except where necessary to process your booking or enquiry. Your details may be passed to countries outside of the UK and the European Economic Area in order to process and arrange for the products and services you request. When you submit your booking or request to us you agree that we may use and transfer your personal information in this manner.

We will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the subscriber name associated with it. To obtain an information summary please write to Travelounge Limited, 9 Derby Road, Borrowash, Derby, Derbyshire, DE72 3JW. Travelounge Limited, its contractors, agents, owners, and employees are not responsible for the content or the privacy policies of other web sites to which this Site may link.